If you’re setting up Outlook for the first time with a POP or IMAP account, or you’re adding a new mail profile, and the Account Setup wizard doesn’t finish successfully, you can set up your account with custom settings.
If you tried to add an account using the Account Setup wizard and it doesn't finish successfully, there are some things you can try:
Some types of mail accounts — like those you get with your broadband internet service, or web-based mail — might require you to change the default value for the port number for outgoing or incoming messages, or enter a specific URL for the server address. See the section Set up the email account for detailed steps on setting up your account manually.
Important In most cases, you won’t need to manually configure your account if you connect to an Exchange server. We recommend trying again if your first setup attempt fails, and then contacting your Exchange administrator if that doesn’t work. You can try the following steps: